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            / Internet & Technology

            Book marked as finished reading

            Power to the Public

            Tara Dawson McGuinness, Hana Schank

            2021, 208 pages

            A powerful new blueprint for how governments and nonprofits can harness the power of digital technology to help solve the most serious problems of the twenty-first century As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time—from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach—public interest technology—that has the potential to transform the way governments and nonprofits around the world solve problems. Through inspiring stories about successful projects ranging from a texting service for teenagers in crisis to a streamlined foster care system, the authors show how public interest technology can make the delivery of services to the public more effective and efficient. At its heart, public interest technology means putting users at the center of the policymaking process, using data and metrics in a smart way, and running small experiments and pilot programs before scaling up. And while this approach may well involve the innovative use of digital technology, technology alone is no panacea—and some of the best solutions may even be decidedly low-tech. Clear-eyed yet profoundly optimistic, Power to the Public presents a powerful blueprint for how government and nonprofits can help solve society's most serious problems.

            My Notes

            Overview

            This book provides examples and strategies for how to bring "design, data and delivery" solutions to the government & non-profit spaces to improve outcomes for citizens

            Key Takeaways

            This is an area that needs a lot of help, takes time to implement, but could have incredibly rewarding outcomes. By listening to users at every level of the process, you can learn the right way to implement technology (low or high tech) that will make the most impact.

            Relevance

            I want to improve processes in the education sector and am considering working in government. This book is for anyone who is passionate about process improvements and may consider the public sector

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