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            Helpdesk Technician

            3 articles, 4 videos

            Curated by

            Harrisburg University

            33

            Credits

            3 articles, 4 videos

            <1h

            Estimated Time to achieve credential requirements

            i.e. 1 day if committing 1h/day

            To become a Help Desk Technician, a person must have a degree in computer science or a related field. They must also have a strong understanding of computer hardware and software, as well as the ability to communicate effectively with customers. Once they have the necessary qualifications, they can then pursue a career as a Help Desk Technician, where they will provide technical support to customers and employees. They may also be responsible for maintaining and updating computer systems, setting up new users, and troubleshooting any system-related issues.

            Curated by

            Harrisburg University

            Helpdesk Technician

            3 articles, 4 videos

            3 badges Badges are official credentials digitally stamped by Readocracy, and any other supporting/endorsing institutions, that attest to your verified achievement. Badges can be exported and printed, used on Linkedin, or anywhere you would like to showcase your accomplishment.

            Unlike most other degrees or certifications, others don’t need to just take our word for it: Readocracy badges include a quick link to a full log of your relevant consumption and participation for anyone to quickly verify your experience for themselves.

            In this Collection:

            GOLD
             - Earn 90% of the collection’s total credits. This credential takes approximately <1h to complete i.e. 1 day if committing 1h/day.
            - Take the exam for this credential


            SILVER
            - Earn 75% of the collection’s total credits.

            BRONZE
            - Earn 50% of the collection’s total credits


            All badges get added to your knowledge profile and unlock any corresponding rewards and recognition.             available

            Curated by

            Harrisburg University

            33

            Credits

            3 articles, 4 videos

            <1h

            Estimated Time to achieve credential requirements

            i.e. 1 day if committing 1h/day

            About this collection To become a Help Desk Technician, a person must have a degree in computer science or a related field. They must also have a strong understanding of computer hardware and software, as well as the ability to communicate effectively with customers. Once they have the necessary qualifications, they can then pursue a career as a Help Desk Technician, where they will provide technical support to customers and employees. They may also be responsible for maintaining and updating computer systems, setting up new users, and troubleshooting any system-related issues.

            Content by
            / Recommendations from

            Harrisburg University

            Create a free account to get this credential (scroll to dismiss)(hover to expand)

            Full verifiable transcript included, embeddable on Linkedin and resumes.

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